CPS Express has over 80 employees, which include fully qualified and experienced drivers. Every driver is required to complete a three-hour orientation process, which informs them of the company's official procedures and customer service responsibilities. Also, CPS Express staff individually reviews every driver in regards to specific customer needs and requirements in order to ensure effective customer satisfaction.

CPS Express's business encompasses the Western region of the United States, with six service locations. The company's headquarters are located in Mira Loma, California. Other terminals are located in Vernon, Bakersfield, Fresno, Phoenix, and Salt Lake City.